Agenda & Speakers FAO Summit

Monday, June 2, 2008

6:00-8:00pm

 

Cocktail Reception

 

Tuesday, June 3, 2008

8:45-8:55am

 

Welcome
Richard Crespin, Executive Director Finance Forum

8:55-9:35am

 

Too Good to be True – Worldcom A Deal Gone Bad
Cynthia Cooper, Former CAO Worldcom

9:35-10:15am

 

Building the Case for Outsourcing
Wayne Mincey, President of the Hackett Group

10:15-10:55am

 

Winning the Internal Debate
Manish Sahai, American Express

10:55-11:15am

 

Networking break

11:15-11:55am

 

Creating A Selection Process - A Panel of Veterans

11:55-12:35pm

 

Structuring A Winning Agreement
Akiba Stern, Morgan Lewis

12:35-1:15pm

 

Lunch

1:15-1:55pm

 

Managing Expectations in Early Stages - A Case Study

A Fortune 500 Finance Leader explains how level setting early on saves hours of explaining to the team later

1:55-2:35pm

 

Service Level Agreements that Work - A Panel

A Practitioner, A Sourcing Advisor, An Attorney and a Provider Give Perspective

2:35-3:15pm

 

Communication Processes Require Planning - Panel Discussion

What are the best governance and communication structures and meeting rhythms. Hear a distinguished panel on success stories about planning what to discuss and when

3:15-3:55pm

 

Escalation Policies - What Works and When to Activate- A Case Study

Practitioner from Fortune 500 Companies describe what and when to escalate service issue and what priorities really drive performance in a deal

3:55-4:10pm

 

Networking break

4:10-4:50pm

 

Relationship is Foundation of Long Term Partnership - A Case Study

A Practitioner explains how they worked with a provider to proactively develop partnership

4:50-5:50pm

 

Presidential Debate : What is the Future of Global F & A

Leading Providers and Advisors Give Perspective on How They See the Market

5:50-6:30pm

 

Transnational Negotiations - Making The Deal Globally
Steven Cohen - President of The Negotiation Skills Company

7:00-9:00pm

 

FAO Today Superstars Reception & "Deal or No Deal" Practitioner Island Vacation Giveaway